AutoFiveStar
Reputation management SaaS for dealerships and local service businesses.
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Overview
AutoFiveStar was built as a focused SaaS platform for businesses that need a simple way to turn completed jobs, vehicle sales, and service visits into consistent review opportunities. The system is designed to request reviews, route unhappy feedback privately, and give teams a repeatable workflow for improving online reputation.
The Challenge
Local businesses often rely on random review requests, manual follow-up, or staff remembering to ask customers at the right time. That creates missed reviews, inconsistent reputation growth, and no clean system for handling unhappy customers before they post publicly.
Our Approach
Tweak & Build built AutoFiveStar as a focused review-management SaaS platform — with review request workflows, customer feedback capture, private negative-feedback routing, a Google review CTA flow, a business-facing dashboard foundation, a subscription-ready product structure, and a clean landing page and conversion path.
Results
Automated customer review request workflow
Private negative-feedback routing before public reviews
Google review capture CTA flow
Business-facing dashboard foundation
Subscription-ready SaaS product structure
Tech Stack
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